Trusting that car repair work will be done on time and on budget is important to you.
We strive to build relationships and meet expectations.
Everyone at Lebanon Friendly Auto Service knows that trusting that car repair work will be done on time and on budget is important to you. We also know that trust has to be earned.
Here is our code of car repair ethics:
- To perform high-quality service at a fair and just price.
- To have a sense of personal obligation to each customer and their car.
- To recommend the services, car repair and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and which provide service, which equals or exceeds those recommended by the vehicle’s manufacturer.
- To provide service to the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that our entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive repair industry.
- To notify the customer if appointments or completion promises cannot be kept.
Finding a auto service and repair shop that you can trust to fix your car well (and not take you for a ride in the process) isn’t easy. It can be difficult to know how to choose a place you can trust. When you need car repair work done, we hope that you’ll give Lebanon Friendly Auto Service a try. We promise to make every effort to exceed your expectation and to get you (and your car) quickly back on the road.
Here is what a few of our customers have to say!
“The dealer insisted that I needed to replace a part on my 2005 Jeep, at a cost of almost $1,200! The team at Lebanon Friendly Auto Service looked my Wrangler over and came back to me with a recommendation that was only $400 and had the car done that afternoon. I hate being overcharged but I especially hate paying for work that wasn't even needed! Thanks Lebanon Friendly Auto Service.”
- Jane Fernendez, White House Station, NJ
“When I purchased a used Hyndai Santa Fe I called and made an appointment, so they could validate the condition of the car. Not only did they quickly look the prospective car over they discovered a couple of minor issue that allowed me to negotiate a lower buying price. I highly recommend Tim and his team of professionals for the great work that they do!”
- Wayne H., Bridgewater, NJ
Fastteks On-Site Computer Repair
“Lebanon Friendly Auto Service has worked on all three of my family's car. There work has been top-notch, and the advice accurate and dependable. If you want to find a place that values good relationships and isn't out to fleece you I high recommend you consider trying Lebanon Friendly Auto Service.”
- Jill Hyman, General Manager
Clinton Business Products
“Lebanon Friendly Auto Service has been great! Both my car and my wife's SUV are serviced there and we never feel like they are taking advantage of us. After two years now we would never think of going anywhere else.”
- Bill Hersch
Annadale, NJ
